I realize I'm lucky to have had the outcome I had. It's helpful to know how awful service can be sometimes. I think mostly people tend to come here to talk about their horrible experiences and get support around that. I won't comment on my customer service experiences with those two because it's not relevant here. I also have a SurfaceBook 2 and a Pixelbook. I don't use exclusively Apple, though it's the bulk of what I use. My Apple experiences are always like this. The manager has just decided to give you a new one for all the trouble you had with the first one.” This was almost two years after purchase. The guy who was helping me with the repair says “Well there’s good news too. I’m confused and tell them I wasn’t there to pick up a new computer. Then an Apple Employee comes out with a new 2019 6 core top end model. When I went to pick it up I was told bad news. They were initially going to replace logic board again and power supply. Within a week of getting it back same issue again. I had told them last repair didn’t solve the issue completely etc.
#Mac screen cleaner excess liquid stain update#
Some months after that I did an update and all my usual methods to get it to boot failed. I didn’t have time to take it back again. My solution was just to keep it on constantly and sometimes take the chance to update. Namely it would not want to start up again after being shut down or restarted like after a software update.
It started having issues again before warranty up.
So I had a 2017 iMac that had a logic board replaced under standard warranty.